How can we help?



Find your order status below. If you have not received tracking details, please check your junk inbox.

Where is my order?
How much is shipping?

Shipping starts from £3.45, and is FREE on orders over £35.

Read our full shipping options here >>>

Do you ship abroad?

Currently we only ship within the UK and Ireland. However, as our small business grows, we will expand into wider markets.

Orders to Ireland can be placed via our third-party provider here >>>

What is your returns policy?

We offer a generous 30-day money-back guarantee if you change your mind for any reason, subject to terms and conditions. Read our full returns policy here.


Some of our most frequently asked general questions

Discount codes

If you have a discount code, you can add this at the final checkout page. Discount codes cannot be used in conjunction with other offers. If you're experiencing any problems, please get in touch.

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Can I cancel my order?

If your item has not been dispatched, you can cancel it for a full refund by getting in touch here.

Items in transit cannot be cancelled for a refund. Please wait for the item to arrive, and follow the returns process here >>>

What age can use Munchy Play?

Our kids' plates have been independently safety tested to ensure we meet the highest standards. You can use our plates as soon as you get started with weaning (6+ months), we advise using with adult supervision. Plates are 27cm wide and unlikely to fit high-chair trays.

Do you have 'girls' plates?

All our plates are gender universal, and suitable for both boys and girls. If your child has a preference to pink colours, there's an option to choose a pink/purple car in our Hot Wheels Collection.

Do plates come with toys?

Plates are available to buy alone, or with an add-on toy train, car or gift.


Add-on a toy train or car to your order, or as part of a bundle set. All items in our shop fit the built-in track, which measures 4cm.

Which Thomas train to get?

There are two toy trains in our Thomas & Friends™ collection to choose from, this includes:

  • Push-along train: This small diecast train can be pushed along by hand to move. Aprox size; 3x4cm).
  • Motorised train: This requires 2XAAA batteries (not included). Simply flip the switch at the top and send them racing down any Thomas & Friends track (except wooden ones). Aprox size; 21x7cm.

Warning: Trains are suitable for children 3+ years old.

Which Hot Wheels™ cars do you sell?

Choose from:

  • Diecast car: In 1:64 scales, this die-cast Hot Wheels car features realistic details and authentic decoration. Styles vary.
  • 5-pack: This gift pack includes 5 die-cast vehicles as above. Styles vary and cars are not individually packaged.

Warning: Toy cars are suitable for children 3+ years old.


Our fun plates are designed for girls and boys, can you download our user guide here.

What age are plates suitable from?

You can use Munchy Play plates from weaning (6+ months), with adult supervision.

How do you use Munchy Play plates?

Check out this article for our top tips.

What are plates made from?

Our kids plastic plates are made from polypropylene and are:

  • BPA-free
  • Free of melamine and PVC
  • Recyclable
  • Made in Britain

There is no single-use plastic in our product or packaging.