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How can we help?

FAQ

SHIPPING & RETURNS

Where is my order?

To track your order, click here >>>

How do I return an item?

Please read our returns policy and download the Returns Form here >>>

Do you ship internationally?

No. Unfortunately, we only ship within the UK. There are far too many regulatory requirements for shipping outside of the UK that makes it prohibitive for a small business.

ORDERING

Using discount codes

If you have a discount code, you can add this at the final checkout page. Discount codes cannot be used in conjunction with other offers. If you're experiencing any problems, please get in touch.

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Can I cancel my order?

If your item has not been dispatched, you can cancel it for a full refund by getting in touch here.

Items in transit cannot be cancelled for a refund. Please wait for the item to arrive, and follow the returns process here >>>

What age can use Munchy Play?

Our kids' plates have been independently safety tested to ensure we meet the highest standards. You can use our plates as soon as you get started with weaning (6+ months), we advise using with adult supervision. Plates are 27cm wide and unlikely to fit high-chair trays.

Do you have 'girls' plates?

All our plates are gender universal, and suitable for both boys and girls. If your child has a preference to pink colours, there's an option to choose a pink/purple car in our Hot Wheels Collection.