Frequently Asked Questions

Here you will find our most frequently asked questions about Munchy Play plates. If you can't find what you're looking for, get in touch using the contact form.

Product

No, toys are sold separately. However, we do offer customers the opportunity to 'add on' a train or car in each product page. Or, push-along trains can be bought separately here.

We do not sell Motoroized trains, these can be bought on Amazon. All Trackmaster engines work on our plates.

Our kids plates should be used at a table only, with adult supervision. At 27cm wide, they will not fit on most high-chair trays.

No. Our kids’ plates are hand-wash only and should not be used in a dishwasher, an oven, or a conventional oven. Although our plates are made from durable plastic, they feature parts that do not withstand a dishwasher environment.

To learn more about how to get the most out of your Munchy Play plates, download our full user guide here.

Our range is suitable from weaning onwards (6+ months) but designed with toddlers and preschoolers in mind.

Our kids plastic plates are made from polypropylene, are food-safe and free of toxins, including; BPA, PVC and melamine. They are also UKCA certified and have undergone rigirous safety testing to be EU compliant.

The universal track around our kids' plate measures 4cm wide. It fits all standard toy trains and cars, including Hot Wheels and Thomas TrackMaster trains.

We sell push-along trains on our website. You can purchase the motorized versions on Amazon.

Sales

Sign-up to our newsletter on the homepage to receive a 10% off discount code.

Applying a discount on a mobile device

  • Click on your cart and go to 'check out'.
  • At the very top of the checkout page, the top line says 'Enter Discount Code', press this.
  • Enter your discount code and submit
  • Please note, discounts cannot be applied on promotional or discounted items.

Applying a discount on a laptop

  • Click on your cart and go to 'check out'.
  • A discount code box will appear on the checkout page on the far right of the screen, just under the items in your cart.
  • Enter your discount code and submit
  • Please note, discounts cannot be applied on promotional or discounted items.

Shipping & Returns

We offer a 30-day money back guarantee if you change your mind for any reason.

For pre-orders - you may cancel and receive a full refund any time before dispatch.

See our full returns policy here. 

We currently ship to the UK and Ireland. You can find out more in our shipping and delivery page.